Before ContProtect, I had a filing cabinet full of warranty cards that nobody ever looked at. Now every install gets a QR sticker, customers get automatic reminders, and I've quadrupled my active customer base without hiring anyone.
I used to spend half my Fridays calling customers about expiring warranties and updating spreadsheets. ContProtect handles all of that automatically. I got my Fridays back — and our callback revenue doubled.
We used to send a single email when warranties expired. Maybe 30% renewed. With ContProtect's automated reminder sequence and customer portal, we hit 68% renewal rate. That's an extra $52K in annual revenue from renewals alone.
Roofing is a one-time sale — unless you do it right. ContProtect's QR stickers on every roof mean customers call US first when they need anything. Our retention went from 40% to 95%. That's the difference between surviving and thriving.
I had binders. Actual physical binders of warranty documents. Finding anything took 20 minutes. Now everything's digital, searchable, and my customers can look up their own warranties. I recycled the binders.
The QR stickers are magic. Neighbors see them on pool equipment, scan them, see our warranty portal, and call us for their own pool. 40% of my new business last year came from QR sticker scans. Best marketing ROI I've ever had.
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